AI Chatbots Software Market by Application (Social Media, Service, Marketing, Payments or Order Processing, and Others), by Vertical (Retail, Banking and Financial Services, Healthcare, Travel and Tourism, Media and Entertainment, E- Commerce, and Others), by Type (Web- Based, Standalone, and Messenger- Based), by Product (Marketing, Artificial Intelligence, and Human Intelligence), by End- User Industry (Large Enterprises, Medium Enterprises, and Small Enterprises), and by Region (Europe, North America, Asia Pacific, South America, and Middle East and Africa), Global Forecast 2019 to 2029

AI Chatbots Software Market helps the authorities to solve the issues related to the city and the people of the city at a fast pace. They help companies by automatically dealing with sales. They even process the payments along with the sales. They automatically process the outputs in order to leave only the quality outputs for the agents to nurture.

Covid-19 Impact & Market Status

It has been observed that COVID- 19 had a huge effect on all industries and it even affected the behavior of the consumer on a worldwide basis. Likewise, COVID-19 had a positive influence on AI Chatbots Software Market as due to the lockdown, there were many queries and questions from customers in various sectors like healthcare. The chatbot system was adopted by most industries to deal with an endless number of customers at a high speed.

AI Chatbots Software Market by Application (Payments or Order processing Segment)

Based on the Application, it has been analyzed that the Service segment dominated the market and it has been evaluated that the Payments or Order processing segment will dominate the market in the upcoming years of the forecast period as the business firms are willing to reduce their costs.

AI Chatbots Software Market by Vertical (Banking and Financial Services Segment)

Based on Vertical, it has been analyzed that the E-Commerce segment dominated the market and it has been evaluated that the Banking and Financial Service segment will dominate the market in the upcoming years of the forecast period along with the Travel and Tourism segment.

AI Chatbots Software Market by Type (Standalone Segment)

Based on Type, it has been analyzed that the Standalone segment dominated the market and it has been evaluated that this segment will continue to maintain its dominance in the upcoming years of the forecast period. Customers are making use of applications of visual analytics assistants such as Alexa due to the comfort these services provide to them.

AI Chatbots Software Market by Product (Artificial Intelligence Segment)

Based on the Product, it has been analyzed that the Marketing segment dominated the market and it has been evaluated that the Artificial Intelligence market will dominate the market in the upcoming years of the forecast period due to an increase in investment by the companies in artificial chatbots.

AI Chatbots Software Market by End- User Industry (Large Enterprises Segment)

Based on End-user Industry, it has been analyzed that large enterprises dominated the market and it has been evaluated that they will continue to dominate the market in the upcoming years in the forecast period. They have a specific set of rules and can continue to resolve a few complicated tasks due to their advanced technology.

AI Chatbots Software Market based on Region

It has been evaluated that North America holds a major share of the market. The second to hold the major part of the share in Asia- Pacific.

There is a need to enlarge the market as these chatbots can automatically perform the tasks of the companies and those tasks can be performed at a specific time at a high speed. Due to the function of chatbots, the employees of the company can focus on more important tasks. Customers do not have to wait for the responses from the company’s side as this task is majorly performed by the chatbots and a few things which can not be clarified through chatbots are passed on to the employees.

AI Chatbots Software Market has a few amazing benefits. It helps the companies to save costs as fewer employees are required to be hired. Due to frequent responses, the engagement of the customers in a company increases. It saves time for the company and numerous tasks can be performed at a particular period of time along with dealing with a number of customers. The sale of the company also rises.

AI Chatbots Software Market refers to a computer program that encourages and processes the conversations of humans either in the form of text or call. It helps the customer to connect with the digital device in order to make them feel that they are making a conversation with a real person.

In 2022, the size of the market of AI Chatbots Software Market is USD 523.1 Million whereas it is predicted that the size of the market of AI Chatbots Software Market by 2029 will be USD 3412.4 Million, and the expected Compound Annual Growth Rate (CAGR) is 27.64% in the forecast period.

The main aim of AI Chatbots Software is to increase the operational efficiency of the company along with saving costs of the business while they are providing aid to the customers to resolve their issues. They decrease the need for humans to interact with customers unless there is something that cannot be handled through chatbots.

There are some limitations to the AI Chatbots Software Market. The most important limitation of chatbots is that they are unable to understand the context of humans. Chatbots are unable to make any decisions as they don’t have the capability to decide what is right and what is wrong. They have the same answer to most of the queries which affect the provision of customer care service of the companies.

In context with this, this report gives a detailed analysis of various leading AI Chatbots Software Market vendors, which involve Creative Virtual, IBM Corporation, Next IT Corp, Aivo, Acuvate, eGain Corporation, Nuance Communications, Inbenta Technologies, and Botsify. Likewise, the research study of the industrial AI Chatbots Software Market consists of particulars on upcoming trends, opportunities, scope, and extortions that will disturb the process of the market. This study is filled with details in order to provide support to firms to exploit and strategize on any upcoming opportunities related to growth.

Latest Innovations in the AI Chatbots Software Market: A Snapshot

• In August 2021, Urja was introduced by Bharat Petroleum Corporation Ltd which was the first chatbot in the country in the field of oil and gas.
• In June 2022, there was an announcement by Serviceaide that Automation 2.0 was a part of unified.
• The aim of trade research analysis is to provide reliable lessons on the universal AI Chatbots Software Market. Intricate data has been identified by the study and it also demonstrates the industry's prevailing and historical state along with expected market drifts and the expected size of the market. All the descriptions of the sector have been recognized by the reported study which also includes market leaders, investors, customers, and new entrants.

AI Chatbots Software Market Scope

Key Segments of the AI Chatbots Software Market

Application Overview (USD Million)

• Social Media
• Service
• Marketing
• Payments or Order Processing
• Others

Vertical Overview (USD Million)

• Retail
• Banking and Financial Services
• Healthcare
• Travel and Tourism
• Media and Entertainment
• E- Commerce
• Others

Type Overview (USD Million)

• Web- Based
• Standalone
• Messenger- Based

Product Overview (USD Million)

• Marketing
• Artificial Intelligence
• Human Intelligence

End- User Industry Overview (USD Million)

• Large Enterprises
• Medium Enterprises
• Small Enterprises

Regional Overview (USD Million)

Europe

• Germany
• France
• UK
• Rest of Europe

North America

• Canada
• US

Asia Pacific

• India
• China
• Japan
• Rest of Asia Pacific

South America

• Brazil
• Mexico
• Rest of South America

The Middle East and South Africa