Market Analysis and Insights:
The market for Global Incident and Emergency Management was estimated to be worth USD 114.24 billion in 2022, and from 2023 to 2032, it is anticipated to grow at a CAGR of 6.89%, with an expected value of USD 212.3 billion in 2032.
The incident and emergency management industry is motivated by various critical factors. The escalating occurrence and severity of natural calamities such as hurricanes, floods, and wildfires constitute a major driving force. To effectively handle and diminish the impact of these disasters, governments and entities are strategically investing in advanced incident and emergency management solutions. Another key motivational element is the increasing risk of terrorist activities and violent attacks. Both governmental bodies and businesses are acknowledging the necessity for dependable emergency response systems and cutting-edge technologies to safeguard the well-being of their populace and workforce. Furthermore, the integration of digital innovations like cloud computing, Internet of Things (IoT), and artificial intelligence (AI) stands out as a pivotal driver in propelling the incident and emergency management sector. These innovations facilitate real-time monitoring, data analysis, and communication, resulting in swifter response times and enhanced coordination during emergencies. Moreover, stringent regulatory frameworks and compliance standards are pushing entities to invest in robust incident and emergency management solutions to conform to these regulations and uphold public safety. In essence, the incident and emergency management arena is steered by a convergence of natural disasters, security issues, technological progress, and regulatory obligations.
Incident and Emergency Management Market Scope:
Metrics | Details |
Base Year | 2023 |
Historic Data | 2018-2022 |
Forecast Period | 2024-2032 |
Study Period | 2018-2032 |
Forecast Unit | Value (USD) |
Revenue forecast in 2032 | USD 212.3 billion |
Growth Rate | CAGR of 6.89% during 2023-2032 |
Segment Covered | By Component, By Solution, By Service, By Communication System, By Simulation, By Vertical, By Region. |
Regions Covered | North America, Europe, Asia Pacific, South America, Middle East and Africa |
Key Players Profiled | IBM, NEC Corporation, Esri, Hexagon, Motorola Solutions, Honeywell, Intergraph Corporation, Lockheed Martin, Rockwell Collins, and Siemens. |
Market Definition
Incident and emergency management encompass the strategic methods and protocols implemented to adequately ready for, address, and bounce back from different incidents or emergencies, with a key emphasis on reducing risks and safeguarding public well-being. This entails the harmonization, transmission, and structuring of assets, parties involved, and measures to alleviate the consequences of unforeseen occurrences.
Ensuring swift and efficient responses to unforeseen events or emergencies is of utmost importance. Incident and emergency management involves the strategies and procedures implemented by organizations and authorities to detect, lessen, and address such occurrences. These may comprise a range of situations from natural calamities to acts of terrorism, workplace mishaps, or outbreaks of public health crises. Skillful incident and emergency management play a crucial role in saving lives, safeguarding property, and reducing the adverse consequences on individuals, communities, and enterprises. It necessitates meticulous planning, training, and collaboration among diverse stakeholders such as emergency services, governmental bodies, healthcare providers, and the general populace. By preemptively preparing for and handling incidents and emergencies, organizations can secure their resources, ensure the safety of their personnel and stakeholders, sustain operational continuity, and preserve their standing in challenging times.
Key Market Segmentation:
Insights On Key Component
Solution
The Solution component is expected to dominate the Global Incident and Emergency Management Market. This is primarily because solutions play a crucial role in managing incidents and emergencies, encompassing a wide range of software and hardware applications specifically designed for this purpose. These solutions help organizations in various aspects of incident and emergency management, such as risk assessment, planning, communication, monitoring, and response. With the increasing focus on preparedness, organizations are investing heavily in robust and comprehensive incident and emergency management solutions to enhance their overall risk mitigation capabilities.
Service
The Service component, although not expected to dominate the market, holds significant importance in the Global Incident and Emergency Management Market. Services in this context refer to the professional expertise and support offered by organizations to assist in incident and emergency management. These services include consulting, training, implementation, maintenance, and support. While solutions provide the necessary tools, services ensure that organizations effectively utilize and maximize the benefits of these solutions. Service providers play an essential role in guiding and assisting organizations in their incident and emergency management initiatives, enhancing their preparedness and response capabilities.
Communication System
While communication systems are crucial in incident and emergency management, they are expected to be a smaller component compared to solutions. Communication systems refer to technologies and platforms that facilitate effective communication during incidents or emergencies. These systems include various communication channels such as radios, public address systems, mass notification systems, and telecommunication networks. While they are an integral part of managing emergencies, their dominance may be overshadowed by the comprehensive nature of incident and emergency management solutions. Nonetheless, the importance of robust communication systems in coordination, information dissemination, and decision-making during critical situations should not be underestimated.
Insights On Key Solution
Web-based Emergency Management System
The Web-based Emergency Management System component is expected to dominate the Global Incident and Emergency Management Market. This is because web-based systems offer a comprehensive and efficient approach to emergency management, allowing organizations to effectively coordinate and respond to incidents in real-time. These systems provide features such as incident tracking, resource management, and communication capabilities, enabling better collaboration and decision-making during emergencies. With the increasing adoption of digital technologies and the need for seamless information sharing across organizations, the demand for web-based emergency management systems is expected to rise significantly.
Emergency / Mass Notification System
The Emergency / Mass Notification System component plays a crucial role in incident and emergency management. These systems are designed to quickly disseminate critical information to a large number of people during emergencies. They enable organizations to send alerts, notifications, and updates through various communication channels such as text messages, emails, and social media platforms. While this part is essential for effective emergency communication, it may not dominate the market as the focus shifts towards more comprehensive solutions that integrate multiple functionalities beyond notification capabilities.
Disaster Recovery and Business Continuity
The Disaster Recovery and Business Continuity component are vital for organizations to bounce back and ensure continuity in the face of disruptive incidents. These solutions encompass strategies, plans, and technologies to protect data, recover systems, and resume operations after a disaster. While this part is essential, it is likely to have a more niche market compared to others, as its primary focus is on post-incident recovery rather than real-time incident management.
Perimeter Intrusion Detection
The Perimeter Intrusion Detection component involves security solutions aimed at detecting and preventing unauthorized access to protected areas. While perimeter security is an important aspect of incident management, this part is more specific to physical security and may not dominate the overall incident and emergency management market.
Geospatial Solutions
Geospatial Solutions component combines geographic information systems (GIS) and spatial analysis tools to provide valuable insights for incident and emergency management. These solutions help organizations visualize data, analyze spatial relationships, and make informed decisions based on geographical factors. While geospatial solutions are integral to effective emergency response, they are more specialized in nature and may not dominate the broader incident and emergency management market.
Fire and HAZMAT Solutions
The Fire and HAZMAT Solutions component focuses on providing specialized tools, equipment, and training for fire prevention, detection, and response, as well as handling hazardous materials incidents. While firefighting and HAZMAT response are critical components of incident management, this part caters to specific needs and is unlikely to dominate the overall incident and emergency management market.
Insights On Key Service
Emergency Operation Center (EOC) Design and Integration
EOC Design and Integration is expected to dominate the Global Incident and Emergency Management market. This part plays a crucial role in ensuring effective coordination and response during emergencies. It involves the design and integration of command and control centers, communication systems, and information management tools. As incidents and emergencies become more complex and diverse, the need for efficient and well-coordinated response mechanisms becomes paramount. EOC Design and Integration part provides organizations with the necessary infrastructure and technology to effectively manage and respond to incidents, making it a dominant force in the market.
Consulting
Consulting services in incident and emergency management are also essential components of the market. These services offer expert advice and guidance to organizations in developing strategies, frameworks, and plans for incident response and mitigation. Consulting part provides invaluable insights into risk assessment, regulatory compliance, and best practices, enhancing the preparedness and resilience of organizations. While it may not dominate the market like EOC Design and Integration, consulting services play a vital role in supporting organizations in their incident and emergency management efforts.
Training and Simulation
Training and Simulation services are vital for equipping personnel with the necessary skills and knowledge to effectively respond to incidents and emergencies. This part focuses on providing realistic training scenarios and simulations to train personnel in various emergency response protocols. It helps organizations improve their operational readiness and enhances the effectiveness of response efforts. While not dominating the market, Training and Simulation services are crucial for ensuring the competence and preparedness of emergency response teams.
Public Information Services
Public Information Services service focuses on disseminating accurate and timely information during incidents and emergencies. This includes public alerts, notifications, public relations, and media management. While this part plays an important role in crisis communication, it is less likely to dominate the market as compared to EOC Design and Integration. However, the significance of effective communication cannot be undermined, as it plays a critical role in managing public perception and facilitating public cooperation during emergencies.
Insights On Key Communication System
First Responder Tools
First Responder Tools, within the broader category of By Communication System, is expected to dominate the Global Incident and Emergency Management Market. These tools play a crucial role in coordinating and facilitating immediate response during critical situations. They provide essential communication channels, enabling first responders to efficiently communicate and coordinate their efforts. With the increasing emphasis on emergency preparedness and response, the demand for efficient and reliable first responder tools is projected to grow significantly. The market for First Responder Tools is expected to dominate due to its critical role in enhancing emergency response capabilities.
Campaign Management
Campaign Management, as a player of Communication System, focuses on the planning and execution of communication strategies during incidents or emergencies. While crucial for effective communication, this part is anticipated to have a lesser dominant presence compared to First Responder Tools. The success of incident and emergency response relies on efficient coordination and communication among first responders, making the First Responder Tools part more dominant in this market.
Satellite Assisted Equipment
Satellite Assisted Equipment is another player within the Communication System category. This part provides equipment and tools that leverage satellite technology for communication purposes during incidents and emergencies. While satellite-assisted communication is essential in remote or underdeveloped areas, it is expected to have a lesser dominant presence compared to First Responder Tools. The immediate and on-ground response capabilities offered by First Responder Tools remain crucial in emergency management.
Vehicle Ready Gateways
Vehicle Ready Gateways, player of the Communication System category, are designed to enhance communication capabilities within emergency response vehicles. These gateways provide connectivity and data transfer functionalities, ensuring seamless communication among first responders. However, this part is anticipated to have a lesser dominant presence compared to First Responder Tools. While vehicle-ready communication gateways are essential in mobile emergency response scenarios, the overall impact and importance of First Responder Tools make it the dominating part in the market.
Emergency Response Radars
Emergency Response Radars, player within the Communication System category, focus on radar technology applied to incident and emergency management. Radars provide valuable data on weather conditions, geographical mapping, and object detection, aiding in effective response coordination. However, in terms of dominating the Global Incident and Emergency Management Market, this part is expected to have a lesser presence compared to First Responder Tools. The immediate communication capabilities of First Responder Tools are considered more critical in the overall incident and emergency management process.
Insights On Key Simulation
Incident and Evacuation Simulation tools
The sector that is expected to dominate the Global Incident and Emergency Management Market is Incident and Evacuation Simulation tools. This part plays a critical role in simulating and effectively managing incidents and emergencies. Incident and Evacuation Simulation tools provide real-time analysis, visualization, and evaluation of emergency response strategies, allowing authorities to make informed decisions and improve response time. By simulating various scenarios, such as natural disasters, terrorist attacks, or industrial accidents, these tools enable organizations to better plan and allocate resources, design evacuation routes, and evaluate the effectiveness of emergency procedures. Given the increasing need for preparedness and the growing emphasis on public safety, Incident and Evacuation Simulation tools are likely to dominate the market.
Traffic Simulation Systems
Traffic Simulation Systems, another catagory of Simulation, focuses on simulating and analyzing traffic patterns and transportation infrastructure during incidents and emergencies. These systems help authorities optimize traffic flow, manage congestion, and identify potential bottlenecks that may hinder emergency response. While Traffic Simulation Systems provide valuable insights for transportation management, their impact on the overall Incident and Emergency Management Market may be less significant than Incident and Evacuation Simulation tools. This is due to the fact that traffic management is just one aspect of emergency response, whereas incident and evacuation simulation tools encompass a broader range of scenarios and considerations.
Hazard Propagation Simulation tools
Hazard Propagation Simulation tools, on the other hand, concentrate on modeling and analyzing the spread and impact of hazardous substances or events during emergencies. These tools are essential for understanding the potential consequences of chemical spills, fires, or other hazardous incidents. Hazard Propagation Simulation tools help authorities identify affected areas, determine the extent of risk, and develop appropriate response strategies. While critically important in certain industries, such as chemical or nuclear facilities, the dominance of this part may be limited compared to Incident and Evacuation Simulation tools. This is because the scope of hazardous event management is narrower than that of incident and evacuation management.
Insights On Key Vertical
IT and Telecom
The IT and Telecom industry is expected to dominate the Global Incident and Emergency Management Market. This is primarily due to the increasing reliance on technology and digital infrastructure in both industries. With the advancement of communication networks and the growing number of connected devices, the IT and Telecom sector plays a critical role in incident and emergency management. These industries require robust incident detection, response, and mitigation systems to ensure the continuous functioning of their operations and services. As a result, there is a significant demand for incident and emergency management solutions within the IT and Telecom sector, making it the dominant part in the market.
Banking, Financial Services, and Insurance
The Banking, Financial Services, and Insurance industry are expected to be one of the major players in the Global Incident and Emergency Management Market. As these industries deal with critical financial transactions, customer data, and sensitive information, they face various security threats and incidents. Effective incident and emergency management systems are essential to mitigate risks and ensure business continuity in the face of disruptions. Moreover, regulatory requirements and compliance standards further drive the adoption of incident and emergency management solutions in the banking, financial services, and insurance sector.
Government
The Government industry is another significant player in the Global Incident and Emergency Management Market. Government organizations at various levels are responsible for maintaining public safety, security, and disaster management. Incident and emergency management solutions enable government agencies to maintain effective coordination, communication, and response during crises, natural disasters, and emergencies. With the increasing frequency and severity of incidents, governments worldwide are investing in advanced technologies and solutions for enhanced incident management capabilities.
Healthcare
The Healthcare industry holds a crucial position in the Global Incident and Emergency Management Market. Healthcare facilities, including hospitals, clinics, and medical centers, need to effectively manage incidents and emergencies to ensure the safety and well-being of patients, staff, and visitors. Incidents such as natural disasters, medical emergencies, infectious disease outbreaks, and cyber-attacks pose significant challenges to the healthcare industry. Therefore, incident and emergency management solutions tailored to the unique requirements of healthcare organizations are in high demand to improve response times, streamline communication, and minimize the impact of emergencies.
Education
The Education industry is another important player in the Global Incident and Emergency Management Market. Educational institutions, including schools, colleges, and universities, face various safety and security challenges, such as campus violence, natural disasters, and health emergencies. To protect students, faculty, and staff, these institutions require robust incident and emergency management systems that ensure prompt response, effective communication, and coordinated actions. The growing concern for student safety and the need for efficient crisis management has led to increased adoption of incident and emergency management solutions in the education sector.
Travel and Hospitality, Defense, Transportation and logistics, others
While the aforementioned industry dominate the Global Incident and Emergency Management Market, other verticals such as Travel and Hospitality, Defense, and Transportation and Logistics also play significant roles. However, these parts may not have the same level of dominance as the IT and Telecom, Banking, Financial Services, and Insurance, Government, Healthcare, and Education sectors. Each of these parts faces unique incidents and emergencies, which require tailored incident management solutions. Nonetheless, the scale and nature of incidents within these parts may not provide the same market dominance as the leading verticals.
Insights on Regional Analysis:
Europe
Europe is expected to dominate the Global Incident and Emergency Management market. The region has witnessed significant growth in this market due to the increasing number of natural disasters, terrorist attacks, and technological advancements in emergency management systems. Moreover, European countries have well-established incident and emergency management infrastructure, along with robust regulations and policies in place. This has fostered the adoption of advanced solutions and technologies for effective incident and emergency management. Furthermore, the presence of key market players in Europe, coupled with government initiatives to enhance emergency response capabilities, has further boosted the growth of the market in this region.
North America
North America is one of the key regions in the Global Incident and Emergency Management market. The region has a strong presence of developed countries like the US and Canada, which have well-established incident and emergency management systems. Additionally, the region is prone to natural disasters such as hurricanes, wildfires, and earthquakes, which has created a demand for efficient incident and emergency management solutions. The increasing adoption of advanced technologies, such as AI and IoT, in emergency management systems further contributes to the growth of this market in North America. However, despite these factors, Europe is expected to dominate the global market due to its robust infrastructure and proactive government initiatives.
Asia Pacific
Asia Pacific is witnessing significant growth in the Incident and Emergency Management market. The region is prone to natural disasters like cyclones, earthquakes, and floods, which have resulted in a growing need for effective incident and emergency management systems. Additionally, the governments in countries like Japan, China, and India have been increasingly investing in the development of advanced technologies and infrastructure for emergency response and management. This, in turn, is driving the growth of the market in Asia Pacific. However, compared to Europe, the market in this region is still in the growth phase and has yet to reach the dominance enjoyed by other regions.
Latin America
Latin America is experiencing steady growth in the Global Incident and Emergency Management market. The region is characterized by its vulnerability to natural disasters such as hurricanes, earthquakes, and volcanic eruptions. Therefore, there is a growing need for effective incident and emergency management solutions in countries like Mexico, Brazil, and Chile. However, compared to Europe and North America, Latin America still has room for growth in terms of infrastructure development, technology adoption, and government initiatives. Hence, while the market in Latin America is growing, it is not expected to dominate the global market in the near term.
Middle East & Africa
The Middle East & Africa region is witnessing gradual growth in the Global Incident and Emergency Management market. The region is prone to various types of emergencies, including natural disasters, civil unrest, and security threats. The governments in countries like Saudi Arabia, UAE, South Africa, and Qatar have been investing in advanced technologies and systems to strengthen their incident and emergency management capabilities. However, compared to other regions like Europe and North America, the market in the Middle East & Africa is still in its nascent stage. It requires further infrastructure development, regulatory frameworks, and technology adoption to reach the level of dominance achieved by other regions.
Company Profiles:
Prominent figures in the worldwide Incident and Emergency Management sector are tasked with delivering advanced software solutions and services designed to facilitate swift responses and effective crisis management. Through partnerships with governmental bodies and businesses, they offer cutting-edge technologies and tactics to reduce risks and lessen the consequences of emergencies.
Prominent key players in the Incident and Emergency Management Market encompass IBM, NEC Corporation, Esri, Hexagon, Motorola Solutions, Honeywell, Intergraph Corporation, Lockheed Martin, Rockwell Collins, and Siemens. These organizations are renowned for their proficiency in delivering solutions and services for incident and emergency management. IBM offers a diverse array of solutions aimed at assisting organizations in effectively preparing for and responding to emergencies. NEC Corporation excels in providing critical infrastructure solutions tailored for incident management scenarios. Esri presents a sophisticated geospatial technology platform designed specifically for emergency management purposes. Hexagon specializes in providing incident management solutions tailored for use by public safety agencies. Motorola Solutions focuses on communication and dispatch solutions catered to emergency response teams. Honeywell delivers software solutions dedicated to emergency notification and response coordination. Intergraph Corporation is known for its provision of incident command and control solutions. Lockheed Martin delivers integrated incident management solutions targeting defense and security sectors. Rockwell Collins offers communication and navigation systems geared towards incident response teams. Siemens boasts a wide-ranging portfolio of solutions intended for emergency management and response. Collectively, these key industry players actively contribute to the evolution and expansion of the Incident and Emergency Management Market.
COVID-19 Impact and Market Status:
The worldwide incident and emergency management sector have experienced notable expansion as a result of the rising need for effective crisis response and risk mitigation solutions in light of the continuing Covid-19 pandemic.
The global incident and emergency management market has been significantly affected by the COVID-19 pandemic. The rapid transmission of the virus has compelled governments and organizations worldwide to reassess and enhance their emergency response capacities. Consequently, there has been a ened demand for innovative incident and emergency management solutions such as advanced technology platforms, communication systems, and risk evaluation tools. Organizations are now prioritizing the creation of robust crisis management strategies to effectively address and minimize the impact of future emergencies. Additionally, there is a growing requirement for real-time data monitoring and analysis to guide decision-making in crisis situations. This has resulted in a notable uptick in the integration of data analytics and AI-driven solutions in the incident and emergency management sector. Moreover, the pandemic has underscored the significance of collaborative efforts and information exchange among various stakeholders involved in emergency response, leading to increased investments in interagency and intergovernmental partnerships. In sum, the COVID-19 crisis has accelerated the digital evolution of the incident and emergency management industry and has underscored the critical nature of readiness and resilience when facing unexpected emergencies.
Latest Trends and Innovation:
- Motorola Solutions: On March 3, 2021, Motorola Solutions announced its acquisition of Openpath Security Inc., a leading cloud-based mobile access control provider.
- Iridium Communications: On January 21, 2021, Iridium Communications launched its Global Maritime Distress and Safety System service, providing enhanced emergency communication capabilities for the maritime industry.
- Hexagon AB: On September 15, 2020, Hexagon AB announced the acquisition of PAS Global LLC, a provider of operational technology (OT) software solutions for industrial organizations.
- Everbridge: On June 30, 2020, Everbridge was selected by the State of California to provide a COVID-19 contact tracing system, playing a significant role in managing the pandemic.
- IBM: On June 10, 2020, IBM announced the launch of Watson Works, an AI-powered platform designed to help businesses reopen safely during the COVID-19 pandemic.
- NEC Corporation: On May 21, 2020, NEC Corporation introduced a thermal screening solution using facial recognition to detect potential COVID-19 cases in crowded environments.
- Siemens: On April 7, 2020, Siemens announced the acquisition of UltraSoC Technologies Ltd., a provider of embedded analytics and monitoring solutions for system-on-chip (SoC) designs.
- Everbridge: On March 24, 2020, Everbridge introduced the COVID-19 Shield™ rapid deployment software solution to help organizations manage and respond to the evolving pandemic.
- BlackBerry Limited: On February 25, 2020, BlackBerry Limited unveiled its Intelligent Security platform, integrating AI and machine learning for enhanced cybersecurity and threat prevention.
Significant Growth Factors:
Factors driving the growth of the Incident and Emergency Management Market comprise the escalation in natural disasters, the uptick in government regulations, and the imperative for efficient response and mitigation tactics.
The field of incident and emergency management is poised for substantial expansion in the forthcoming years for a variety of reasons. Primarily, the escalating occurrence of natural calamities such as earthquakes, floods, hurricanes, and wildfires has underscored the necessity for efficient emergency management frameworks. Governments and entities worldwide are channeling investments into resilient disaster readiness strategies, encompassing state-of-the-art incident and emergency management solutions. Furthermore, the emerging specter of terrorism and the imperative for adept coordination and response mechanisms in such scenarios are driving the demand for comprehensive emergency management solutions. Moreover, the increasing adoption of sophisticated technologies like artificial intelligence (AI), Internet of Things (IoT), and cloud computing in incident and emergency management platforms is a key catalyst for market growth. These innovations facilitate real-time monitoring, data analytics, and information exchange, thereby augmenting decision-making and response efficiencies. Additionally, the mounting cognizance of the advantages associated with proactive incident and emergency management is accelerating market expansion. Organizations are awakening to the significance of identifying and mitigating risks, leading to the integration of holistic incident and emergency management solutions.
Key Segments of the Incident and Emergency Management Market
Component Overview
• Solution
• Service
• Communication System
Solution Overview
• Web-based Emergency Management System
• Emergency/Mass Notification System
• Disaster Recovery and Business Continuity
• Perimeter Intrusion Detection
• Geospatial Solutions
• Fire and HAZMAT Solutions
Service Overview
• Consulting
• Emergency Operation Center (EOC) Design and Integration
• Training and Simulation
• Public Information Services
Communication System Overview
• Campaign Management
• First Responder Tools
• Satellite Assisted Equipment
• Vehicle Ready Gateways
• Emergency Response Radars
Simulation Overview
• Traffic Simulation Systems
• Hazard Propagation Simulation tools
• Incident and Evacuation Simulation tools
Vertical Overview
• Banking, Financial Services, and Insurance
• IT and Telecom
• Government
• Healthcare
• Education
• Travel and Hospitality
• Defense
• Transportation and Logistics
• Others
Regional Overview
North America
• US
• Canada
• Mexico
Europe
• Germany
• France
• U.K
• Rest of Europe
Asia Pacific
• China
• Japan
• India
• Rest of Asia Pacific
Middle East and Africa
• Saudi Arabia
• UAE
• Rest of Middle East and Africa
Latin America
• Brazil
• Argentina
• Rest of Latin America