Market analysis and insights:
The market for online food delivery valued USD 160.5 billion in 2021, and it is predicted that the market will create USD 483.11 billion by 2032. From 2023 to 2032, the industry is anticipated to increase at a compound annual growth rate (CAGR) of 12.03%.
The easy availability of smartphone applications that provide numerous coupons at a high redemption rate is propelling the online food delivery sector.
Online Food Delivery Market Scope :
Metrics | Details |
Base Year | 2023 |
Historic Data | 2018-2022 |
Forecast Period | 2024-2032 |
Study Period | 2018-2032 |
Forecast Unit | Value (USD) |
Revenue forecast in 2032 | USD 483.11 billion |
Growth Rate | CAGR of 12.3% during 2021-2032 |
Segment Covered | by Type, By Application, Regions |
Regions Covered | North America, Europe, Asia Pacific, South America, Middle East and Africa |
Key Players Profiled | Domino’s. Geub Hub/Eat 24, Pizza Hut, Papa John’s International, Jimmy John’s, DoorDash, Uber Eats, Postmates, Swiggy, Zomato, FoodPanda and others dominate the Online Food Delivery market |
Market Definition
The process of ordering food from a restaurant or other food supplier via a website or mobile app is known as online food delivery. After that, the food is made and delivered to the customer's home or business.
Because of its convenience and ease of use, online food delivery has grown in popularity in recent years. Customers can order food from the convenience of their own homes and check the status of their order in real time. The process of ordering food from a restaurant or other food supplier via a website or mobile app is known as online food delivery. After that, the food is made and delivered to the customer's home or business.
Key Market Segmentation:
Insights on Type:
The delivery segment is growing at the fastest rate.
During the forecast period, the delivery segment of the online food delivery market is predicted to develop faster than the takeaway segment. This is attributable to the increased popularity of on-demand food delivery services as well as an increase in the number of people ordering food online.
On-demand food delivery services are becoming increasingly popular. People have grown accustomed to getting things done quickly and conveniently; hence, on-demand food delivery services have grown in popularity in recent years. This tendency is projected to continue, fueling the expansion of the delivery industry.
The increasing number of people who order food online: The number of people ordering food online is growing. This is due to the fact that online ordering is simpler and easier, and it provides a greater range of possibilities than traditional ordering methods.
The growing availability of restaurants that deliver: The number of eateries offering delivery is growing. This means that consumers have more options, which is propelling the segment's growth.
Insights on Applications:
The non-family segment is boosting
During the forecast period, the non-family segment of the online food delivery market is predicted to develop faster than the family segment. This is attributable to an increase in the number of single-person households as well as the growing popularity of online food delivery services among young adults.
The growing number of single-person households: In many regions of the world, the number of single-person households is growing. This is due to a variety of factors, including an increase in the number of divorced or widowed persons, an increase in the number of people delaying marriage, and an increase in the number of people choosing to live alone.
Online food delivery services are becoming increasingly popular among young adults. Young individuals are increasingly interested in online food delivery services. This is because young individuals are more likely to use smartphones and other mobile devices, and they are more likely to live in cities with a variety of restaurants that offer online delivery.
Insights on Region Analysis:
The Asia-Pacific renders ample financing opportunities.
• The increasing middle class: The Asia-Pacific region's middle class is quickly expanding. This is resulting in a rise in disposable income, allowing more people to afford to purchase food online.
• Rapid urbanization: The Asia-Pacific region's urbanization rate is fast increasing. This is causing an increase in the number of individuals living in cities, where more eateries offer online delivery.
• Smartphones are becoming increasingly popular. The Asia-Pacific smartphone market is quickly expanding. People
ay now buy food online using their smartphones, making it easier for them to do so.
• The internet's expanding penetration: The internet's penetration rate in the Asia-Pacific area is rapidly increasing.
During the forecast period, the Asia-Pacific region is expected to increase at the fastest rate. This is attributed to the growing middle class, increased urbanization, increased smartphone popularity, and increased internet penetration.
Company Profiles:
To obtain a competitive edge in the market, these businesses have been heavily concentrating on techniques including new product monitoring development, mergers and acquisitions, collaborations, agreements, and alliances.
Domino's, Geub Hub/Eat 24, Pizza Hut, Papa John’s International, Jimmy John’s, DoorDash, Uber Eats, Postmates, Swiggy, Zomato, FoodPanda, and others dominate the online food delivery market.
COVID-19 Impact and Market Status
Increased demand
The epidemic of COVID-19 has had a tremendous influence on the online food delivery sector. People were compelled to stay at home due to the closure of restaurants and other dining venues, and many of them relied on online food delivery services to receive their food. As a result, the online food delivery business experienced a boom in demand, with several companies reporting double-digit user growth.
Aside from an increase in demand, the pandemic caused certain changes in how individuals use internet food delivery services. People were concerned about the spread of the virus; thus, there was a higher demand for contactless delivery. People were also more inclined to order food from restaurants located near their homes since they were less likely to want to travel vast distances.
COVID-19 is likely to have a long-term influence on the online food delivery sector. Even after the epidemic, many people are predicted to continue using online food delivery services since they have grown accustomed to the convenience and security of this manner of ordering food.
Latest Trends and Innovation:
• Technology investments: Many businesses are investing in new technologies to improve their online food delivery services. Some businesses, for example, use artificial intelligence security to forecast demand and optimize delivery routes. Others are employing augmented reality to allow customers to preview their cuisine before ordering it.
• Expansion into new markets: Around the world, online food delivery companies are expanding into new markets. Grubhub, for example, has grown into Mexico, while Deliveroo has gone into India. The increased demand for online food delivery services in emerging economies is driving this expansion.
• Partnerships with restaurants: Online food delivery companies are collaborating with restaurants to provide their clients with a larger range of food alternatives. DoorDash, for example, has teamed with McDonald's to provide delivery from McDonald's restaurants. These collaborations help internet food delivery companies expand their reach and attract new clients.
• Consumer experience: Online food delivery companies are working to improve the consumer experience. This involves providing speedier delivery times, more precise tracking information, and superior customer service. Companies are also helping customers find the cuisine they desire by giving more extensive descriptions and images of menu items.
Significant Growth Factors:
Smartphones and mobile apps are becoming increasingly popular. Smartphones have made it easier for individuals to order food online, and mobile apps have made the ordering procedure even more convenient.
1. People are increasingly seeking methods to save time and effort, and online food delivery services provide a handy option to acquire food without having to cook or go out.
2. Increasing disposable income: People's willingness to spend money on convenience services such as online food delivery has increased as their wages have increased.
3. People's changing lifestyles: People's lifestyles are becoming increasingly hectic, and online food delivery services provide a handy option to receive food without having to prepare or go out.
Restraining Factors:
Typically, online food delivery firms charge restaurants a large commission on each order. This might make it difficult for restaurants to earn a profit, as well as raise client pricing.
1. Competition: The internet food delivery sector is highly competitive, with many significant competitors competing for market share. This can make it difficult for new enterprises to enter the market, as well as result in lower pricing and margins for everyone.
2. Food quality: There have been some complaints expressed regarding the quality of foods provided by online food delivery services. Some customers have stated that their food was cold or soggy when it arrived, and there have also been claims of food poisoning.
3. Delivery delays are another issue confronting the online food delivery sector. Customers frequently anticipate their food to come fast; however, a variety of issues, such as traffic, bad weather, and restaurant wait times, can cause delays.