Shipping Software Market by Type (On-Premise Last-Mile Delivery Software, Cloud-Based Last-Mile Delivery Software), by Application (Courier, Express & Parcel, Retail & FMCG, Transportation, BFSI, E-Commerce, Manufacturing, Pharmaceutical), and Regions (North America, Europe, Asia Pacific, Middle East and Africa, and South America) Global Forecast 2019 to 2029

Latest trend in the shipping software market is increased demand for integrated shipping software solutions. End users of this product choose vendors that offer converged and integrated software suites as adopting varied software may create integration issues. Integrated software suites and products from the same vendor offers better support for other functions and integration ability. Growing complexity of network infrastructure has made integration a crucial purchasing criterion. Therefore, integrated solutions are more preferable. This has drove vendors to offer software suites with holistic features like ERP, warehouse management, order management, logistics management and accounting. Integrated solutions automates back-end business, front office and in-field courier processes, which is inclusive of accounts receivable, account information, real-time delivery tracking and online customer order entry. Furthermore, vendors are emphasizing on providing SaaS-based software which is compatible with other applications which includes marketing technologies.

Another trend followed in this industry is of using shipping software mobile apps as these apps provides the flexibility to access supplier and customer information on a real-time basis. With help of these apps, companies are able to reduce redundant data entry on physical inventory checks, delivery receipts and retail evaluations. These apps help in tracking inbound and outbound shipments related with carrier accounts and enhance customer services. Additionally, these apps offer real-time information on delivery confirmation as well as package location which reduces labor cost as well as increases customer satisfaction. Access to the sales information within real-time environment surges user efficiency and shorter cycles coupled with greater customer experience.    

By, deployment type the global shipping software is segmented into on-premise and cloud-based. The cloud-based deployment was the largest segment accounting to 70% share in 2017. Supply chain 4.0, an industry initiative is projected to boom during the forecast period. One of the aim of the initiatives is to bring digitization, thus shipments will be tracked on real-time through RF ids, sensors and internet of things devices. This coupled with new features of software such as artificial intelligence and big data analytics are expected to leverage on the cloud services as they are more convenient, offer more customization and offers more secure data storage compared to the on premise-based deployment. Hence, this is anticipated to boost the demand for cloud-based software in the global shipping software market.

Application Segment

On the basis of application, the global shipping software is bifurcated in CEP, Contract Logistics, Air and Ocean forwarding and Land, In-house/Other. The land, in house and others was the largest segment valued at USD 624 million in 2017. The booming E-commerce has raised the volume of shipments within the region/ land deliveries exponentially over the last few years. Thus, local hubs and warehouses are now adopting to software to manage supply chain driving the growth of the segment in the global shipping software market. Further, E-commerce companies such as Amazon are setting up in-house systems. For instance, Global Supply Chain by Amazon, the in house system is expected to revolutionize the entire international supply chain to eliminate the time wasted in document handling and freight booking. These type of in-house software are driving the growth of the segment in the global shipping software market during the forecast period.

North America was the largest market in the global shipping software market valued at USD 390 million in 2017. The region grew as lot of developments and up-gradation in shipping software by the software providers has taken place in the region. Further, the booming E-commerce industry in the region led to increased software adoption driving the growth of the region in the global shipping software market.

Players in the global shipping software are Interruptive, Inc., ProShip, Temando Pty Ltd, Agile Network, LLC, Malvern Systems, MetaPack Official, WiseTech Global, Endicia, Pantechnik Systems Ltd., iInterchange Systems, Ordoro, Consignor Group, ProcessWeaver Shipping Solutions, Pitney Bowes Inc., Stamps.com and Softship. The players are projected to focus on launching the latest version of their software to fortify the market position in the global shipping software market.